Information for fraud victims of Alexandra Lozano

If Alexandra Lozano or her firm (also called Luz Legal) handled your immigration case, your case may still be pending. Here’s what happened and what you can do now. 

Important dates: 

  • May 26, 2026: Lozano gives up her law license while facing discipline. She can never practice law again. 
  • June 10, 2026: Her firm closes permanently. 
  • June 18, 2026: Lozano is suspended from representing anyone before USCIS, the immigration courts, and the Board of Immigration Appeals. 
  • June 26, 2026: USCIS asks her former clients to update their mailing addresses. 
  • August 18, 2026: The court orders Lozano to turn client files over to court-appointed custodians. Not all files have been handed over yet. 

What happened? 

Alexandra Lozano ran one of the largest immigration law firms in the country, with offices in several states and tens of thousands of clients. Her name is on about 54,000 applications still pending with USCIS. These include many applicants from Wyoming. 

The Washington State Bar has investigated her for serious misconduct. The allegations include filing applications with false or exaggerated information and applying for benefits clients didn’t qualify for. Lozano denies the allegations, but she gave up her license rather than face a disciplinary hearing. Her firm closed soon after. 

Her former clients now have no one representing them. Some may also have applications that contain errors. 

Does this affect me? 

If Lozano, Luz Legal, or anyone at their offices filed an application for you, your case may be affected.  

What can I do? 

  • Update your address with USCIS. The firm typically listed its own address on applications. USCIS needs your current address to keep processing your case. USCIS may be sending letters to the firm’s old address, and you could miss important deadlines or appointments. 
  • Ask for your case file. Court-appointed custodians are returning client files. Email files@wsba.org for help with your file. 
  • Have a licensed attorney review your case. Some applications filed by the firm may have errors, and an attorney or licensed immigrant legal services provider can tell you if yours needs to be fixed or withdrawn. Don’t withdraw an application on your own before getting legal advice. 
  • There are some legal help options that may exist for you. There are some organizations offering free legal advice clinics and other resources for victims of Lozano. For more information: 
  • Be careful who you trust next. People who have just lost their attorney can be targets for scams. Be wary of anyone who contacts you out of the blue, promises fast results, or asks for a large payment up front. 

How can I protect myself from immigration fraud? 

When immigration rules change quickly, scammers take advantage of fear and confusion. They may pose as attorneys, nonprofits, or government officials, and they often use informal channels like social media or WhatsApp.  

More information about common immigration scams and how to stay safe: here.  

This article is for general information only and is not legal advice. 

Share this post:

Related Posts

en_USEnglish